Riding Shotgun with Rick

Does that computer have enough hard drive space?

Rick — Thu, 04 Dec 2008 20:13:47 -0600

While counseling a customer on buying a new computer recently, the customer asked if a 500 gigabyte drive was ok compared to another a computer that had a 640 GB hard drive. Other than hard drive capacity, the machines were pretty equal. Unless the person plans to store their 2000 album music collection, edit feature length movies, or are designing the next skyscraper for Dubai, I have them go through this simple exercise:

Double-click My Computer
RIGHT Click the Hard drive icon (usually designated as the C drive)
Click Properties

When the pie chart appears, I ask them to tell me what the total capacity of the drive is (in the woman's case I was helping today, it was 20 GB), then I ask them to tell me how much of the drive is being used (the blue part of the chart and in this woman's case it was 8 GB). Then I ask them how long they have used the computer and in her case it was 6 or 7 years.

The demonstration solidifies the answer for them and will for you too if you need to decide what kind of hard drive capacity is needed when buying a new computer.

Acer Aspire One Netbook

Rick — Wed, 03 Dec 2008 21:45:26 -0600

Today, I had my first opportunity to get some hands-on time with Acer's entry into the netbook craze, the Acer Aspire One. The young lady I helped bought a blue Aspire One on Black Friday for just over $300. Sporting a 120GB hard drive, an extremely nice 8.9" screen, 1 GB of RAM, and Windows XP, this little unit was very impressive to look at and use. After some discussion with me, she decided that she didn't want to leave the Windows XP on it and have to maintain security updates, anti-spyware software, anti-virus software, etc. She planned on using the netbook for traveling mostly and some email, Internet, and downloading her digital photos from time to time on it.

I decided to try installing Ubuntu's new Netbook Remix (UNR) operating system for her. After doing some research, I discovered that before

5 Reasons why YOU should be moving to the cloud

Rick — Mon, 01 Dec 2008 20:56:56 -0600

Over the past two or there years, I have written many articles about Web 2.0 or cloud computing. Cloud computing means that you work with programs and/or data that are not installed or saved on your computer. Instead, the programs and/or data live on an Internet connected computer (server) somewhere else in the world. These computers provide security via the password and user name that you choose. Five reason come immediately to mind on why you should start moving your data and computing power to the cloud.

1. Although more powerful than ever before, computers have become more unreliable than ever.

In particular, Windows computers require more expertise to keep them safe, updated, and problem free than at any time in the short history of home computers. Macintosh and Linux operating systems certainly require less technical expertise from the security standpoint, but still rely on desktop applications to create, save and edit data. Web based (cloud) applications provide plenty of power and flexibility for the vast majority of computer users while also presenting a simpler interface.

2. You already spend 90% of your time in the cloud already.

Non-business computer users spend the majority of their computer time

Rick's Answers his email Videocast - 022

Rick — Sun, 30 Nov 2008 13:27:08 -0600

Questions about converting to Firefox, malfunctioning keyboards, Wordpress consulting, Norton 360 problems, video editing, the Magic Jack phone, and more are brought to you by Dixie, Kitty, Jill, Anne, Diane, Elaine, Amber, Norma, Rich and Mike! Have a look!!

Mozy Online Backup Redux

Rick — Mon, 24 Nov 2008 23:38:32 -0600

Last spring I introduced you to Mozy Online Backup. I have been using the service for more than a year now and couldn't be happier. In that time, I helped many clients (individuals and businesses) sign up as well. The service works great, offers peace of mind, and is extremely affordable. If you haven't read my original article about Mozy, make sure to read it and then watch the video on how to set it up. Like insurance, you hope to never use it, but you will be awfully happy when need it.

Rick's Answers his email Videocast - 021

Rick — Sun, 23 Nov 2008 14:57:49 -0600

Some wide ranging questions this week about strange AVG and keyboard problems, Ubuntu, transferring files to a new computer, a Kim Komando mention??, AOL high speed, and much more. Brought to you by questions from Joan, Janet, Jon, Karen, James, Charley, Mike, Joe, Geri, Don, Papa C, Howard and Anne.

AVG Update Error - Video Tip

Rick — Thu, 20 Nov 2008 22:03:40 -0600

AVG has been experiencing incredible growth over the past two years, and unfortunately that has translated into some occasional problems with getting updates from their servers. When you receive an update error, however, that does NOT mean you are unprotected. It simply means that you can't get an update at that particular moment.

Watch the video below to hear and see my explanation of this issue, what it means to you, and what you should do about the AVG Update Manager error.

Holiday Computer Madness

Rick — Tue, 18 Nov 2008 23:13:36 -0600

Every year for the last 6-7 years, I bring up a version of this tip to help save you time and money during the Thanksgiving, Christmas, and New Years visiting season. Please follow the advice. I can guarantee that it will save you and your computer lots of grief.

With all the traveling done during the holidays, your computer is bound to be taken hostage by friends and family wanting to check their email or play a game or two. Unlike the TV, a computer can be victimized, unintentionally, by all this attention. When everyone returns home, you may not recognize your computer or have problems with the way it runs.

Rick's Answers his email Videocast - 020

Rick — Sat, 15 Nov 2008 21:17:52 -0600

Brought to you by questions from Paul, Pat, John, Luke, Jose, Pam, Gloria, Mark, Jon, Nicole, James, Laureen, Anne, Larry, Don, and Papa C. They asked questions about web editing, web surfing on a Mac with OS9, installing AVG, installing Windows Vista SP 1, creating a shortcut to the Clipboard Viewer and much more.

Netbooks are NOT made for Windows XP or Vista

Rick — Fri, 14 Nov 2008 22:50:18 -0600

One year ago, ASUS started a fire storm of new computers that now go by the name of netbooks with the release of their EeePC. I wrote about this subject just a few months ago, but with the holidays approaching and netbooks are high on gift giver's radar screens so I want to explore netbooks a little more in depth.

Netbooks make attractive gift giving ideas for a few reasons:

They are inexpensive; usually cost less than $400.
They are extremely portable (2-3 pounds).
They are cute.

Here are some facts you need to know about netbooks: