Once in a great while a person on eBay will take your money but never send you the item. This is one of the advantages to using PayPal. If the seller has a PayPal account you can file a complaint with PayPal.

To start the complaint process go to www.PayPal.com, log into your account and click on the Resolution Center.

If the person does not work with PayPal to resolve the problem then PayPal will remove the funds from the seller's account and refund it to you.