Pat in Illinois - we found the real answer to your problem with the missing menus and tabs in Task Manager (the thing you see when you click CTRL+ALT+DEL).
It is a simple one step process:
1. double click on an empty gray area at the top of the task bar.
Links:
[1] https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=rick@yourpcpartner.com&item_name=Buy