Sometimes a program that is giving you trouble will work better after reinstalling it. Here are some tips to help make that process a little easier and more successful.
- Uninstall the problematic program by using the Add/Remove programs applet in the Control Panel in Windows
- Restart your computer via Start-->Shutdown and restart; even if the computer doesn't ask you to do so.
- After Windows reloads, shut down all extra utilities and programs
- Put in the installation disk and start the installation.
- The most important part of the tip: When the installation shows the 'path' or destination of the program (usually something like: C:\Program Files\Intuit\Quicken), change something in that path to force the installation into a different directory than the original. I usually just delete the Program Files part or add a '2' to the end of the path.
- Then proceed as normal with your installation and reboot the computer when finished
Tip within a Tip: If you are using Windows XP, just shut down any running programs, RIGHT click and exit what utilities you can from the system tray, and disable your anti-virus in place of step 3.
