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Why I don't like custom built computers

Submitted by Adam on June 19, 2006 - 6:00pm.
  • Riding Shotgun with Adam

I have seen a lot of custom built computers lately. By custom built, I don't mean Dells or HPs that are ordered custom configured. I am referring to computers that are built by friends, family members or computer shops using parts that are purchased separately then assembled like an Erector set.

Most computer geeks will likely prefer custom built comptuers because the parts are non-proprietary and they can be more easily worked on. These are valid arguements, but I will argue that most custom builts need worked on more often than off the shelf systems.

When you buy a custom built computer there are a few factors to consider.

First, how much does it cost to build?
If you are paying someone to build it then figure that at least 30 percent of the cost goes to the labor involved in putting the system together, configuring software and troubleshooting initial problems.

Large computer manufacturers build their comptuers using robots, assembly lines, and mass software installs. These methods allow the company to put hundreds of man and machine hours into research and development before a single system gets put together. Once a system is assembled the buyer can usually rest assured that the bugs were worked out in the factory.

Second, Do the parts get along?
Dell, HP, Gateway, Fujitsu, etc. all have the parts custom made for compatibility. This doesn't mean that all of the parts are assembled in-house or that the parts are proprietary, they are just guaranteed to work with the other parts used in the system.

One of the biggest problems with custom built computers comes when the builder tries to save a few bucks to up his profit margin so he uses generic, gray market or out dated parts.

Arguing that custom built computers are better than off the shelf system is essentially the same that arguing that custom built airplanes are safer than factory built ones.

If this helped, consider buying me a beer or an Americano!
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I concur

Submitted by Rick on June 19, 2006 - 7:23pm.

I think Adam makes some good points in his Shotgun. The one thing I would add is how often we come across custom built computers who either have no driver software or documentation and no or pirated Windows software and productivity software.  Of course, not all vendors work this way, but unfortunately it happens too often.

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