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Rick and AdamHelpMeRick.com started as a monthly tip site for beginners in 1996, and now supports our popular call-in computer show, and hosts thousands of useful computer tips and links.

Even if you are an experienced computer user, we hope you use our site as a resource to provide help to the friends, family members and co-workers you provide "tech support" for every day.

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Riding Shotgun

  • AVG Free Antivirus 8.0 Upgrade - Video Tip
  • No recorded show this week
  • Using the power of time, people and the Internet
  • Use YouTube.com to review the games your kids are playing
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AVG Free Antivirus 8.0 Upgrade - Video Tip

Submitted by Rick on April 25, 2008 - 6:15pm.
  • Riding Shotgun with Rick
  • General Computer Tips

AVG released a new version of their popular AVG Anti-virus on Wednesday. An alert web site visitor alerted us to this yesterday, and I immediately downloaded and have been testing it since then. Here are some important facts you

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No recorded show this week

Submitted by Adam on May 8, 2008 - 10:23pm.
  • Riding Shotgun with Adam

If you are looking for the podcast for our May 8 show, there isn't one. Adam forgot to hit record. Thanks to those who joined us live. It was a great show.

  • 1 comment

Successful eBay Buying - Video Tip

Submitted by Rick on May 8, 2008 - 7:23pm.
  • Internet Tips

eBay has been around for more than 10 years. However, many computer users still find eBay either dangerous or hard to figure out. In this week's tip, I set forth some simple steps to help make your eBay experience, a good experience.

In the video, I demonstrate my four steps to finding a reputable eBay buyer:

  1. Never consider an auction that has exorbitant shipping costs
  2. Study the eBay sellers profile. Positive feedback percentage (I recommend only 98% and higher), total number of feedbacks, and read actual member feedbacks
  3. Carefully read the auction description and study the item photos.
  4. If you have any questions or would like more information, ask the seller BEFORE bidding.

I also point out, in the video, that none of these rules work unless we all leave honest feedback after the completion of any auction you complete...good or bad. I didn't mention in the video that you should always know your product and not get caught up in the excitement of auction bidding and over-bid your position.

Take a look at the video below...it will save you a lot of grief when buying on eBay, and probably make you a more frequent eBay buyer!


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Using the power of time, people and the Internet

Submitted by Rick on May 7, 2008 - 6:53pm.
  • Riding Shotgun with Rick

I Stumbled on this extremely interesting video the other day answering the questions, "How do people find the time?"

The speaker explains how many hours are spent watching TV and how just carving 10% of that time can harness tremendous amounts of brain power to work together on the web. The more I thought about the video, the more I was amazed so I wanted to share it with you.

Click here to watch the video and then come back here and leave me a comment about your thoughts on the subject.

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Email Newsletter - 05-07-08

Submitted by Rick on May 7, 2008 - 2:25am.
  • Email Newsletter
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Use YouTube.com to review the games your kids are playing

Submitted by Adam on May 6, 2008 - 8:41am.
  • Riding Shotgun with Adam

Grand Theft Auto IV was released this week and, as always happens when a version of GTA comes out, there has been a lot of discussion about video game violence and sexual content.

Without going into detail GTA is a game that features guns, civilians, cops, cars, prostitutes and an environment that allows you to act in any way you please. As you can imagine, most teen game players choose to use the game as a simulation for testing their skills at abiding the law.

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Small and Free Utility Software Gems

Submitted by Rick on May 5, 2008 - 9:41pm.
  • Riding Shotgun with Rick
  • Windows Tips

Those of you who have kept up with me over the years know that I'm not a utility junkie. The fewer utilities and installed programs the better for me.

That being said, I admire and cherish great utilities that serve purposes I need. Some of my favorites over the years include Tech Smith's Snag It screen capture tool and Camtasia which I use to create our video tips. I also am never without a desktop tape calculator. My current favorite is the Moffsoft Tape Calculator.

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Craigslist is full of scammers - but they are easy to spot

Submitted by Adam on May 5, 2008 - 9:20pm.
  • Riding Shotgun with Adam

I recently wrote about the wonders of Craislist both on HelpMeRick.com and in our free weekly email newsletter.

Someone posted a comment that I think needs to be addressed. There are many many scammers on Craigslist. However, they are stupid and easy to detect.

Here are a list of ways to detect a craigslist scammer.

1. The item is priced very low, but not too low. A $50 digital camera that retails for $5,000 is obviously a scam. Craigslist scammers typically would price such an item at $1,100 making it almost believable. Think about it, would anyone really sell an item for half as much as they could easily sell it for on eBay.

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